Due to the improvements in technology and communication a whole new dimension of e-commerce platform was established. The e-commerce websites not only allowed the sellers to expand their business but also allowed the consumers to gain more choices in products.
we are aware that there may be times when our consumers/ customers need to file an official complaint about unjust treatment, harassment, and/or  safety concerns . This grievance procedure policy was created to clearly outline the process for these instances to ensure that all of our consumers/ customers are heard and treated equally.
Information To Include in Your Letter
Avoid writing an angry, sarcastic, or threatening letter. The person reading it probably didn’t cause the problem, but may be very helpful in resolving it. Goto contact us page and fill all details with issue. You can call us 96460 21238